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988
988 is a direct connection 24/7 to compassionate, accessible care and support for anyone experiencing mental health-related distress, suicide crisis, or substance use. People can also contact 988 if they are worried about a loved one who may need behavioral health support or need help meeting your family’s needs. It is free, confidential and answered by trained professionals at the Helpline Center in Sioux Falls.
211
Professionals at the Helpline Center in Sioux Falls are trained to connect individuals to appropriate community-based resources or government agency programs. Every day people turn to 211 for information and support. The call or text is free and confidential.
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Increased Risk for the Workforce

Some professions involve inherent, consistent exposure to traumatic events that can cause extreme burnout, vicarious trauma or secondary traumatic stress. High-trauma professionals, like law enforcement officers, child welfare workers and first responders, are vulnerable to negative health outcomes — they’re often too focused on helping others to seek the help they need themselves.

It’s crucial for professionals in these areas to be able to recognize the signs of trauma, in themselves and in their colleagues, as well as finding healthy ways to respond, cope and recover from these stressors.

Vicarious Trauma

Vicarious trauma happens when someone is in frequent contact with people experiencing trauma. As these professionals are hearing about trauma from the people they’re helping, they become witnesses to the pain, fear and terror that survivors have endured — ultimately leading to negative changes in their worldview.

Secondary Traumatic Stress

Secondary Traumatic Stress is the result of being a witness to a traumatic event or series of them, which can lead to post-traumatic stress-like symptoms.

Compassion Fatigue

Compassion fatigue refers to the deep emotional and physical wearing down that takes place when helping professionals are unable to refuel and renew. Ignoring this feeling will eventually lead to burnout.

Burnout

Burnout happens over time, and is the state of emotional, physical and mental exhaustion due to excessive and prolonged stress. Burnout can lead to substance abuse, depression, suicidal ideation and the loss of highly qualified professionals.

Take the Next Step

Tools, information and support are available for people whose jobs are surrounded by trauma.

Get Help Now

You may not be able to reduce your exposure to trauma, but you can mitigate its most debilitating effects by being adequately prepared.

First Responders and High-Trauma Professionals

First Responders and High-Trauma Professionals

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Law Enforcement

Law Enforcement

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Child Services

Child Services

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